Frequently Asked Questions
At Logity Dispatch, we welcome your questions. It’s part of our commitment to excellence in customer care and our dedication to honesty and transparency. Feel free to contact us, or see if your question is one we are frequently asked
What exactly does a truck dispatch service do?
A truck dispatch service acts as a liaison between shippers and carriers, managing load assignments, route planning, paperwork, and communication to ensure efficient freight transportation.
Can dispatch services help me find better-paying loads?
Yes, professional dispatchers, like the team at Truck Dispatch 360, have extensive networks and access to load boards, enabling them to secure higher-paying freight opportunities for their clients.
Do I need dispatch services if I’m an owner-operator?
While not mandatory, many owner-operators benefit from dispatch services as they allow more time for driving and less stress from managing business operations.
How do dispatch services handle different trailer types?
Experienced dispatch services are well-versed in the requirements for various trailer types (dry van, flatbed, reefer, etc.) and can match you with appropriate loads and manage specific needs for each.
Will using a dispatch service affect my relationship with my current customers?
A good dispatch service will maintain and even enhance your customer relationships by providing professional communication and reliable service coordination.
How does a dispatch service help with compliance and regulations?
Dispatch services stay updated on industry regulations and can assist with paperwork, permits, and ensuring your operations meet all legal requirements.
Can I still choose my own routes and loads with a dispatch service?
Yes, most dispatch services including Truck Dispatch 360 work collaboratively with drivers, considering preferences while offering expert advice on optimal routes and loads.
How does professional dispatching differ from self-dispatching?
Professional dispatching leverages industry connections, advanced technology, and market expertise to secure better loads and rates, optimize routes, and handle paperwork, allowing drivers to focus on driving.